Job Posting: Membership & Events Manager, Austin Area Chamber of Commerce

Laura Stein

Sep 03 2024

Membership & Events Manager

JOB CLASS: 40 hours per week, Non-exempt                                                       REPORTS TO: President

Summary Description:

The primary responsibilities of the Membership & Events Manager is to sell the programs and services and to manage major events of the Austin Area Chamber of Commerce.

Duties and Responsibilities:

  • Responsible for recruitment and signing up new members
  • Develop new and innovative plans and recruitment programs to encourage membership of new, old, and former member businesses
  • Responsible for retaining renewals
  • Manage Ambassador group
  • Manage assigned Chamber events and programs
  • Maintain database of events through ChamberMaster
  • Manage Chamber Bucks, invoicing and accounts receivable
  • Greet visitors, answer phones and respond to email requests, process daily mail
  • Perform other duties as assigned

Knowledge, Skills and Abilities:

  • Strong organization, time management and multi-tasking skills, detail oriented
  • Previous sales experience preferred and demonstrable ability to drive results
  • Self-starter with a professional appearance
  • Proficient in Microsoft Office programs including Outlook, Excel and Word
  • Must have/maintain a dependable vehicle with proof of license and insurance
  • Ability to prospect/cold-call new businesses and to upgrade and sell major accounts
  • Strong verbal and written communications skills to communicate with prospects, members, and co-workers
  • Some public speaking experience preferred
  • Ability to think outside the box to offer new ideas, concepts, solutions, etc.
  • Capable of maintaining sensitive/confidential information
  • Must be a team player that works well in an adapting environment
  • Exceptional people skills with an outgoing personality
  • Team player that will assist when needed outside the normal scope of responsibilities

Education or Experience:

  • Bachelor’s degree preferred but an equivalent combination of education and experience may be substituted
  • College degree or equivalent in business administration, management or other business field strongly preferred
  • General understanding of not-for-profit organizations desired
  • At least two years in membership, Chamber or trade association experience preferred
  • Proven track record in sales

Working Conditions:

  • Must be able to sit/stand for long periods of time; frequent bending or stooping to access files and some walking of steps required. Must be able to regularly lift, and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds. Must be able to work occasionally after normal business hours and/or weekends for planned events.